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Bilingual Customer Service

Dallas, TX 75244

Posted: 12/08/2023 Employment Type: DirectHire Specialties: Call Center/Customer Serv Job Number: 141929 Pay Rate: $40000.00/year

Job Description

Are you a Spanish Bilingual Customer Service Professional who is looking for a fun and business casual work environment? We have an excellent Direct Hire opportunity with a Leader in the Benefits Industry!!! Our client offers AMAZING benefits!

Job Title: Bilingual Customer Service

Location: Addison, TX

Pay: $18 - $21/hr BOE

Schedule: Mon-Fri 9a-6p or 10a-7p

Job Description:

Complete inbound calls in English and Spanish from members, clients, and providers as well as explain member benefits, products, and help locate providers.

Answer all incoming calls and makes necessary outbound calls to provide consistent topnotch service

Requirements:

Bilingual English/Spanish is required

  • Call Center experience is required

  • 2-3 years stability in previous roles is required

  • High School Diploma or GED

  • Candidate will display a strong passion and ability for delivering exceptional customer service to internal and external parties

  • Ensure consistent schedule adherence, including arrival to work, punctuality returning from breaks/lunches, and departing from work as scheduled

  • Strong follow-through skills

  • Extraordinary time management and organizational skills

This position offers excellent benefits such as:

Medical, Dental, Life Insurance and Disability Insurance

401k with a 5-year vesting

5 days of Vacation and 5 days of personal/sick

10.5 paid Holidays per year

Application Process Includes:

  • Drug testing

  • Background check

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Addison branch.

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