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Bilingual Patient Account Representative

Plano, TX | TempToFT

Post Date: 10/30/2017 Job ID: 84678 Specialties: Administrative/Clerical Pay Rate: $15.00/hour

CornerStone Staffing is partnered with an industry leader in the medical technology field in a search for dynamic, patient account representatives. This company offers excellent benefits including lots of room for growth and development.

CornerStone Staffing is currently recruiting for the following position:

Job Title: Patient Account Representative

Location: Plano area, just south of the Shops of Legacy

Pay: $15/hr

Schedule: Monday - Friday between 8am and 5pm

Job Description:

The Patient Account Representative must be able to articulate information in a manner that is easily understandable to patients, guarantors and/or family members, so that they better understand their financial responsibilities.

Job Duties:

Display excellent use of grammar 75% of time is spent on the phone

Contacts patients and guarantors to explain the receipt of financial responsibilities

Assists in the creation of patient financial file

Contacts patients to provide information and support to resolve billing issues

May provide details explanation to patients of charges, payments and adjustments

When patient is unable to pay account in full, may assist patient with establishing payment arrangements that are in compliance with one of the Medi-Lynx payment plan options

Answers patient and facility phone calls professionally and pleasantly

Regularly attends work and arrives on time

Follows HIPAA protocols

Uses Excel to track patient payment plans and applications for financial assistance


Excellent written and verbal communication skills

Ability to relate and communicate with all levels of management

Ability to maintain a high degree of professionalism and integrity

Possess strong and effective customer service skills

Display excellent judgment at all times

Consistent attention to detail and follow-up

Must be flexible, a good listener with a high level of patience and a team player

Ability to work in a fast-paced, deadline-oriented environment

Ability to multitask and prioritize workload

Strong organizational and time management skills

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

  • After completing the Online Application if you are new to CornerStone Staffing, come to the Addison office to interview with a recruiter Mon Thu @ 9am:

CornerStone Staffing Addison

5080 Spectrum Drive, Suite #100W

Addison, TX 75001


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