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Call Center Supervisor - Final Expense

Richardson, TX | TempToFT

Post Date: 06/23/2017 Job ID: 82460 Specialties: Call Center/Customer Serv Pay Rate: $18.00/hour

Calling all leaders with a passion for coaching and customer service!! Have you been a Floor Supervisor in an insurance-based call center? Are you licensed in both P&C and Health/Life? Are you looking for a long-term home with a fun, fast-growing company that offers commission and full benefits once hired on? CornerStone Staffing has an incredible opportunity for you!

Job Title: Call Center Floor Supervisor - Final Expense

Location: Richardson, TX (near US 75 and Campbell Road)

Pay: $18/hour + commission (bonuses will be based off of performance)

Schedule:

Mon - Thurs: 9am - 6pm

Fri: 8am - 5pm

Job Description: As the Floor Supervisor, you will be responsible for organizing and coaching the staff of the call center in the Final Expense department. You will also be responsible for analyzing the staff's productivity metrics and providing the tools to improve performance.

(Once hired, this company offers FULL benefits including dental, health, and life insurance, 401k, PTO, and paid holidays.)

Responsibilities:

- Providing professional and effective coaching and guidance

- Calibrating calls

- Proven leadership skills

- Managing employee schedules

- Analyzing employee metrics and responding to data

Requirements/Qualifications:

- MUST have been in a Supervisor capacity in an Insurance-based call center - REQUIRED!

- MUST be licensed in BOTH property/casualty AND health/life insurance

- Has worked in a sales-driven position before

- No more than 2 jobs in the last 5 years

- MS Office experience

- Excellent communication skills

- HS diploma or equivalent

- Sales and objective management (preferred, but not required)

Application Process Includes:

- Background check

- Drug Test

For immediate consideration, click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, visit the Richardson office at 9am, Monday - Thursday, to interview!!

CornerStone Staffing Richardson

2435 North Central Expressway, Suite 140

Richardson, Texas 75080


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