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Client Services Associate, Coppell TX

Coppell, TX | Temp

Post Date: 12/29/2017 Job ID: 85811 Specialties: Call Center/Customer Serv Pay Rate: $15.00/hour

CornerStone Staffing has partnered with a well known Mortgage Servicing Company in the Coppell area. We are looking for candidates for a Client Services Associate position. This is a long term opportunity that could possibly extend into a temp to hire opportunity, that will offer excellent growth potential within an ever changing industry!

Job Title: Client Services Associate

Location: Coppell, Texas

Pay: $15.00/hr

Schedule: Monday - Friday (Between 7:00am 7:00pm)

Job Description:

  • MUST have at least 1-2 years of mortgage industry related experience

  • Inbound/Outbound customer service calls assisting customers with tax questions related to their mortgage and home.

  • NO SALES. Will receive, respond to, and process customer telephone inquiries regarding rental applicant screening in a high volume call center.

  • Handle approximately 60+ calls on average daily.

  • Interacts with internal and external sources, along with staff and management in an effective and supportive manner to maintain a positive working relationship, promoting teamwork and a strong customer service experience.

  • Will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.

  • *INBOUND & OUTBOUND calls (NO collections or sales)

  • *Average 60 - 70 calls per day

  • *Candidates must be able to work in a STRUCTURED environment


  • HS Diploma/GED Required

Experience and Skill Requirements:

  • 1-2yrs Previous call center experience is a plus.

  • Candidates must also be comfortable working with a computer and typing.

  • Candidates must be able to type 35 wpm.

Application Process Includes:

  • Drug testing

  • Background check

For immediate consideration, send your resume to

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday promptly at 9am:

CornerStone Staffing Las Colinas

5525 N. MacArthur Blvd, #155

Irving, TX 75038.

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