Eligibility Specialist
Dallas, TX 75247 NARL
Job Description
CornerStone Staffing has partnered with a non-profit whose mission is focused on childhood education.
We are currently recruiting for an Eligibility Specialist
Do you have experience qualifying clients for benefits? Do you love to help others?
CornerStone Staffing has your perfect job waiting for you!
Job Title: Eligibility Specialist
Location: Dallas, 75247
Pay: $20
Schedule: 8am - 5pm / Mon - Fri
You will interact with customers and childcare providers to determine their needs and provide customers with child care services and information. This includes determining eligibility, providing consumer education as it relates to the importance of quality childcare and enrolling customers in eligible childcare provider s centers.
Job Description:
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Determines eligibility, maintains, and completes all eligibility records for case files, including eligibility screening and assessment of family needs.
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Performs mathematical calculations to determine household income and the parent s share of cost and will process the appropriate enrollment forms.
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Adheres to state and local policies and accurately determine eligibility based on confidential documentation. Must be able to discontinue services when necessary.
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Processes eligibility, case changes, drops, and transfers accurately within the required timeframe as established by funding sources.
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Manages a high volume of case files and data entry daily.
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Establishes rapport and credibility with customers and providers by providing excellent customer service in a professional and respectful manner.
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Contacting customers will be necessary to gather necessary information and explain outcomes, and customer rights and responsibilities.
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Interprets and communicates state and local policies and procedures to customers in an understandable manner.
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Educates new customers coming into program and offer solutions for other related issues customers might be facing example; if they are not eligible, offer other alternatives.
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Must be able to communicate effectively and discontinue services when applicable.
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Attention to detail and a positive attitude are keys to success in this position.
Requirements:
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Bachelor s degree preferred
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REQUIRED : One to two years of experience in determining eligibility, working directly with customers and entering information into a database.
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Bilingual in Spanish is a HUGE plus!
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Proficiency in Microsoft Word, Microsoft Excel and Outlook is required.
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Strong written and verbal communication skills required.
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Demonstrates the ability to cope with stressful situations and the public.
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Promotes a positive work environment and possesses outstanding business ethics.
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Prompt and regular attendance is required.
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Unquestioned integrity and commitment to upholding clients mission, vision, and core values
To Apply for this Job:
Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
After completing the online application, for immediate consideration, you will need to email your resume to: arlington.resume@cornerstonestaffing.com to schedule a phone interview with a recruiter.
Please mention Job #141018 in your email.
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