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HOA Research Agent

Coppell, TX | Temp

Post Date: 06/05/2017 Job ID: 82334 Specialties: Administrative/Clerical Pay Rate: $15.00/hour

Do you have mortgage experience?? Are you looking for a new career to start of the Spring season?? CornerStone Staffing is looking for candidates for opportunities with a mortgage company in the Coppell area, that have an investigative background/mindset to research Home Owners Association properties and developments. These positions are long term contract opportunities that could possibly transition to full time opportunities with a company that offers benefit options and growth opportunity with in an ever changing and busy industry.

Job Title: Agent **18 openings to start this month**

Location: Coppell, Texas

Pay: $15.00 hr

Schedule: Monday - Friday 8am - 5pm.

Job Description:

  • An Agent is responsible for communicating with Homeowners Associations to request and obtain information about the development.

  • Agent conducts research to locate Homeowners Association contact information, using a variety of tools.

  • Applicant will perform high volume of searching and investigating using web based tools. This position will require phone interaction with 3rd Parties in some cases to locate data.

  • This position will be responsible for requesting and receiving information via phone, fax, e-mail, and mail.

  • Position will require reviewing of HOA documents and inputting data from these documents into system and reports.

  • Applicant will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.

Job Duties:

  • Conduct physical research to locate data requiring the exercise of some judgment and discretion.

  • Communication with HOA to request information.

  • Follow-up until required data is obtained

  • Manage a pipeline of active requests

  • Meet daily, weekly and monthly production and performance SLA requirements

  • Enter appropriate data into application, other form or database.

  • Analyze and interpret information to ensure it meet requirements.

  • Update/maintain database with reviewed and corrected data.

  • Telephone, e-mail, and fax communication with 3rd parties

  • Follows department processes, procedures, and client requirements, and may make recommendations to these processes.


  • HS Diploma/GED Required

Experience and Skill Requirements:

  • 2 - 4 years related experience

  • Good written, verbal and communication skills

  • Strong attention to detail

  • Analytical skills

  • Good judgment

  • Intermediate Computer Skills

Application Process Includes:

  • Interview with Cornerstone Staffing recruiter

  • Drug testing

  • Background check

  • Clerical testing in the office

For immediate consideration, send your resume to

Please put "Agent" in the subject line of your email

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:

CornerStone Staffing Las Colinas

5525 N. MacArthur Blvd, #155

Irving, TX 75038.

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