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Help Desk Support

Plano, TX | Temp

Post Date: 11/16/2017 Job ID: 84717 Specialties: Information Technology Pay Rate: $15.00/hour

Do you have prior experience in Desktop or Help Desk Support? Have the ability to troubleshoot? CornerStone Staffing has partnered with a software company in the Plano area and is seeking a Help Desk Tier 1 Support professional! If you have at least 1-2 years in information technology, excellent attention to detail and computer proficiency, we want to speak with you!

Job Title: Help Desk Tier 1

Location: Plano

Pay: $15 to $20/hour, based upon experience

Temp opportunity lasting anywhere from 3-6 months!

Job ID: 84717

Hours: 8 am to 5 pm, Monday through Friday

Job Description:

Help Desk Support Professional will monitor and troubleshoot hardware, software and network issues. Will also be responsible for performing analysis and diagnosis of issues while providing corrective solutions.

Essential Functions:

  • Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware, software and network in order to deliver required desktop service levels

  • Perform analysis, diagnosis, and resolution of complex desktop, server and peripheral problems for end-users, recommending and implementing corrective solutions

  • Perform moves, adds, and changes as they are submitted by managers

  • Maintain, install and configure Microsoft Office operating systems and products

  • Perform custom installation of software (Windows, Linux, etc.)

  • Maintain accurate and up-to-date inventory of hardware and software resources

  • Configure email clients including Outlook, Zimbra, and Thunderbird

  • Ability to troubleshoot and repair browser- specific issues

  • Accurately document instances of desktop equipment or component failure, repair, installation, and removal

Required Experience/Qualifications:

  • 1 to 2 years minimum in Information Technology

  • Excellent communication skills, both written and verbal

  • Posses extreme attention to detail

  • Organizational skills

  • Computer proficiency, specifically in MS Office Suite

  • Associates Degree preferred

Application Process Includes:

  • Drug testing

  • Background check

  • Skills Assessment

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

  • After completing the Online Application if you are new to CornerStone Staffing, come to the Frisco office to interview with a recruiter Mon through Thu promptly at 9am:

CornerStone Staffing Frisco

2600 Dallas Parkway #130

Frisco, Texas 75034


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