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Medical Customer Service Rep

The Colony, TX | TempToFT

Post Date: 08/10/2017 Job ID: 83346 Specialties: Call Center/Customer Serv Pay Rate: $15.00/hour

CornerStone Staffing is partnered with a dynamic health care services company in Lewisville looking for sharp, professional customer service/call center representatives ready to start ASAP! Do you have excellent customer service skills, worked in a high volume call center and have a passion for healthcare?? Then we want to hear from you!!$15.00/hour!! APPLY IN PERSON!

Job Title: Bilingual Call Center/Customer Service Rep

Location: The Colony, TX

Pay: $15.00/hr ($17.00/hr. once perm)

Job ID: 83346

Start Date: August 28th

Hours : Must be available to be work an 8 hr. shift between 7am-8pm, Monday - Friday

Job Description:

  • Answer Questions and handle problem resolution on benefit, provider or claim issues

  • Averaging 80 to 100 calls per day

  • Follow up with members and providers as necessary

  • Process coverage changes and send out supporting documentation, as necessary

  • Other duties may be assigned as necessary

  • Ability to multitask

Required Experience/Qualifications:

  • Bilingual/Spanish Preferred- Fluent

  • Call center experience, HIPPA and OSHA knowledge/exp.a must!

  • Exp. with medical insurance, benefits and claim inquiries a must!

  • EOB experience, reading and explaining an EOB a must!

  • High school diploma/college degree a plus

  • 2 plus more years of telephone CSR in a related field (medical insurance)

  • Excellent communication sills

  • Strong PC Skills - Word/Excel required

  • A desire to help people

  • Ability to adapt to communication style based on the caller's needs

  • Respond well in a stressful, dynamic environment

  • Flexible uses critical thinking skills and open to learning new ideas/skills

  • Temp player & Positive attitude

  • Professional Appearance

  • Typing Required: 35-40 WPM

Application Process Includes:

  • Drug testing

  • Background check

  • Skills Assessment

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

  • After completing the Online Application if you are new to CornerStone Staffing, come to the Frisco office to interview with a recruiter Mon through Thu promptly at 9am:

CornerStone Staffing Frisco

2600 Dallas Parkway #130

Frisco, Texas 75034

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