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Mortgage Call Center Customer Service Rep

Coppell, TX | Temp

Post Date: 07/05/2017 Job ID: 82767 Specialties: Call Center/Customer Serv Pay Rate: $15.00/hour

CornerStone Staffing is partnered with a premier Mortgage Company in the Coppell area that is in need of Customer Service Reps. These temp to hire opportunities, offering benefit options and a stable but busy work environment within an ever growing industry.

Job Title: Mortgage Customer Service Representative

Location: Coppell, TX

Pay: $15/hr

Schedule: Hours are Monday - Friday 6:50 a.m. - 11:00 p.m. and Saturday 7:00 a.m - 7:00 p.m. (must be available to work between these hours)

Job Description:

  • Inbound/Outbound customer service calls assisting customers with tax questions related to their mortgage and home.

  • NO SALES. You will receive, respond to and process customer telephone inquiries regarding mortgage real estate issues in a high volume call center.

  • Handle approximately 60+ calls on average daily and interacts with internal and external sources, along with staff and management in an effective and supportive manner to maintain a positive working relationship, promoting teamwork and a strong customer service experience.

  • Will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.

  • *INBOUND & OUTBOUND calls (NO collections or sales)

  • *Candidates must be able to work in a STRUCTURED environment

Requirements:

1-2 years working in a call center environment

1-2 year experience working in office environment, computer experience, multi-tasking abilities, fast learner.

High School Diploma or equivalent required.

Working Conditions:

  • Looking for individuals that are comfortable sitting for long periods of time and comfortable wearing a headset for the entire shift.

  • Candidates must be able to work in a STRUCTURED, fast paced environment.

  • Candidates must also be comfortable working with a computer and typing.

Application Process Includes:

  • Drug testing

  • Background check

For immediate consideration, send your resume to Markeishah@cornerstonestaffing.com

To Apply for this Job:

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:

CornerStone Staffing Las Colinas

5525 N. MacArthur Blvd, #155

Irving, TX 75038.


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