Mortgage Customer Service
Coppell, TX | Temp
CornerStone Staffing is partnered with a premier Mortgage Company in the Coppell area that is in need of Customer Service Reps. These temp to hire opportunities, offering benefit options and a stable but busy work environment within an ever growing industry.
Job Title: Mortgage Customer Service Representative
Location: Coppell, TX
Schedule: Hours are Monday - Friday 6:50 a.m. - 11:00 p.m. and Saturday 7:00 a.m - 7:00 p.m. (must be available to work between these hours)
Inbound/Outbound customer service calls assisting customers with tax questions related to their mortgage and home.
NO SALES. You will receive, respond to and process customer telephone inquiries regarding mortgage real estate issues in a high volume call center.
Handle approximately 60+ calls on average daily and interacts with internal and external sources, along with staff and management in an effective and supportive manner to maintain a positive working relationship, promoting teamwork and a strong customer service experience.
Will need to develop a thorough knowledge of departmental functions, procedures, and resources in order to provide accurate information to customers.
*INBOUND & OUTBOUND calls (NO collections or sales)
*Candidates must be able to work in a STRUCTURED environment
1-2 years working in a call center environment
1-2 year experience working in office environment, computer experience, multi-tasking abilities, fast learner.
High School Diploma or equivalent required.
Looking for individuals that are comfortable sitting for long periods of time and comfortable wearing a headset for the entire shift.
Candidates must be able to work in a STRUCTURED, fast paced environment.
Candidates must also be comfortable working with a computer and typing.
Application Process Includes:
For immediate consideration, send your resume to Markeishah@cornerstonestaffing.com
To Apply for this Job:
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:
CornerStone Staffing Las Colinas
5525 N. MacArthur Blvd, #155
Irving, TX 75038.