Refund Processing Specialist
Dallas, TX 75202 DALLAS
Job Description
Cornerstone Staffing is partnered with a customer who is in the Electrical wholesale business. We are hiring experienced CSRs who have strong problem solving and critical thinking skills! Electrical product knowledge and experience in shipping is a huge plus!
Job Title: Refund Processing Specialist
Location: Downtown Dallas (on-site)
Pay: $18.00/hr
Schedule: Business hours M - F 8AM - 5PM
Job Description/Requirements:
Customer Service Representatives will be assisting customers with electrical products via phone, email and chat
Minimum 2 years customer service experience - call center and electrical knowledge/experience preferred
Ability to demonstrate soft skills (customer service, listening skills and customer empathy)
Must be computer literate
Ability to multi-task and use different systems simultaneously
LTL/Shipping /Logistics experience is a huge plus!!
Technical support experience
Application Process Includes:
Skills Testing
Drug testing
Background check