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Tech Support Representative - Tier 1

Arlington, TX | Temp

Post Date: 01/02/2018 Job ID: 85861 Specialties: Information Technology Pay Rate: $14.00/hour

CornerStone Staffing in Grand Prairie/Arlington is currently recruiting for the following position, are you a problem solver? Are you computer savvy? We have partnered with a great company in the Arlington area seeking a Tech Support Rep for their IT Services Department. See below how you can join our winning team!

Job Title: Tech Support Representative

Location: Arlington, TX

Pay: $14/hr

Schedule: Monday - Friday, 8am 5pm

Job Responsibilities:

  • Level I Tech Support - Tier 1 - Central Help Desk for internal employees

  • Provide phone support to internal employees for IT related issues

  • Candidate will receive calls from city wide departments - Police Department, City Managers, City Personnel

  • Documenting and entering support requests in the trouble ticketing system

  • Resolve Windows desktop problems, including applications, email, directories

  • Multi-task in a fast paced environment

  • Strong phone communication


  • 2+ years general experience including information systems customer support on networks and other work in client/server or related fields.

  • Knowledge of Microsoft Windows platform and office suites, MS 365 preferred

  • Working knowledge of trouble ticketing systems

  • Basic understanding of networking

  • Demonstrated ability to communicate orally and in writing and a positive customer

Application Process Includes:

  • Drug testing

  • Background check

  • Resume Interview

For immediate consideration, please email your resume to Norma Alvarez at

**Please add "Tech Support" in the subject line of your email.

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:

CornerStone Staffing Grand Prairie/Arlington

2505 N. State Hwy 360, Suite 100

Grand Prairie, TX 75050

(Grey Tower next door to Chicken Express)

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