Eligibility Specialist - N. Dallas
Dallas, TX 75240 | Temp
CornerStone Staffing has partnered with a customer that is a non-profit organization in Dallas seeking an Eligibility Specialist who can determine eligibility of benefits for individuals who are applying for assistance. Do you love talking with people? Are you a strong communicator and can asses peoples need? If so see below how you can apply for this amazing organization!
CornerStone Staffing is currently recruiting for the following position:
Job Title: Eligibility Specialist ** 2 Openings**
Location: N. Dallas, TX (Alpha and 635)
Schedule: Must be available to work an 8 hour shift between 7:30AM - 5:30PM, Monday - Friday
As an Eligibility Specialist, you will oversee a caseload of Child Care Assistance customers to ensure positive employment outcomes. Position is responsible for customer intake, eligibility determination, and placement of eligible children in the appropriate childcare settings. Additional responsibilities include eligibility renewals, childcare transfers, update requests, and discontinuations. Position will be accountable for adhering to strict policy standards that includes timely processing of information. Contacting customers will be required to gather necessary information and explain outcomes, customer rights and responsibilities.
POSITION RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS
Determine Eligibility: Determine eligibility, maintain, and complete all eligibility records for case files, including eligibility screening, assessment of family needs, assessing of parents share of costs, and processing of appropriate enrollment forms. Must adhere to state and local policies, and accurately determine eligibility based on confidential financial documentation. Must be able to discontinue services when necessary.
Processing work: Process eligibility paperwork, drops, and transfers and maintain customer database accurately within the required time frame of eligibility determination as established by funding sources. Must be able to manage a high volume of case files and data entry daily.
Customer Service: Educate and offer solutions. Be able to interpret and communicate state and local policies and procedures to customers in an understandable manner. Educate new customers coming into program. Offer solutions for other related issues customers might be facing example; if they are not eligible, offer other alternatives.
One to two years of experience in non-profit, government, or workforce development programs with direct experience in eligibility determination
Must be able to adapt to frequent policy changes and show flexibility
Must have above average critical thinking and problem solving skills, and be results driven
Ability to accurately interpret and understand customer correspondence
Must have excellent task management skills, which include organization, attention to detail, time management, multi-tasking, and prioritizing work
Strong computer skills proficiency in Microsoft Word and Microsoft Excel required
Strong written and verbal communication skills required
Must promote a positive work environment and have prompt and regular attendance required
Must possess outstanding business ethic
Bilingual Spanish preferred
Application Process Includes:
For immediate consideration, candidates should apply via this posting and add yourself as a candidate to job id 88173 on our website.
To Apply for this Job:
Click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:
CornerStone Staffing Arlington/ Grand Prairie
2505 N. State Hwy 360, Suite 100
Grand Prairie, TX 75050
***Gray Tower next door to Chicken Express***