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Patient Account Representative II

Arlington, TX 76010 | Temp

Post Date: 05/15/2018 Job ID: 89075 Specialties: Administrative/Clerical Pay Rate: $18.00/hour

Do you have experience with collections? Do you have experience working with Worker's Compensation?

CornerStone Staffing has partnered with one of the largest faith-based, nonprofit health care delivery systems in the United States. This is your chance to grow your CAREER with a great company!!

Apply In Person daily Monday - Thursday from 9am - 11am

Job Title: Patient Account Representative II/ Workman's Comp Collector

Location: Arlington, TX

Pay: $18/hr


Monday - Friday 8am - 4:30pm

Job Description:

  • Accommodate additional collection workload transitioning workers' compensation collections from vendor to CBO

  • Collection of hospital accounts by contacting Workers' Compensation payers, patients/guarantors and other entities for total hospital reimbursement

  • Review appropriate protocol steps in order to collect max reimbursement according to contracts as well as percentage times Medicare for TDI subscribers

  • Meet and maintain individual productivity and quality goals

  • Support departmental goals of cash collections, timely receipt of bills by carriers, aging over 90 day limits

  • Research denials from Workers' Compensation payors, due to, but not limited to pre-authorizations, medical necessity, PCP referrals, level of care, etc.

  • Communicate with other departments to resolve patient accounts, ie UM, HIM and other ancillary

  • Collector is responsible for completing QUIC requests within 48 hours or patient complaint within 24 hours

  • Follow up on posting of all monies and adjustments

  • Research for misapplied customer charges/payments and resolve as necessary

  • Troubleshoot unusual collection circumstances and resolve independently or with collaboration with management


  • Strong interpersonal, written and verbal communication skills

  • Ability to type and general knowledge of computers, calculators and software applications

  • Demonstrates Work Comp Accounts Receivable and Collections knowledge

  • Basic Medical Terminology

  • Knowledge of Medicare and Texas Work Comp reimbursement methodologies and denial/appeal experience

  • The ability to work well under pressure (most of the paperwork is time sensitive)

  • TEAM PLAYER and willing to be diversified job duties

  • Attend all meetings and training sessions

  • Must be proficient in Microsoft Office (including Word, Excel and Outlook)

PLEASE APPLY IN PERSON DAILY from 9am - 11am!! or candidates can apply via this posting and add yourself to web posting 89075 on our website

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After you complete the online application, please come into our office for an interview Monday - Thursday at 9am:

CornerStone Staffing - Arlington

2505 N. State Hwy 360, Suite 100

Grand Prairie, TX 75050

(we are located in the grey tower next to Chicken Express)

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