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Patient Account Representative

Plano, TX 75024 | TempToFT

Post Date: 03/05/2018 Job ID: 86812 Specialties: Administrative/Clerical Pay Rate: $14.00/hour

CornerStone Staffing is partnered with a State Of The Art Cardiac Heart Monitoring Technology and Support Company currently recruiting for a Customer Service Care Representative to assist their customer service department with new patient enrollment and setting up equipment. Come join a group of compassionate professionals, offering a competitive salary and a friendly work environment. They are looking for someone with excellent verbal and written communication skills with previous experience in Customer Care. C ome see us for more information!

CornerStone Staffing is currently recruiting for the following position:

Job Title: Patient Account Representative

Location: Plano, TX (Near the Shops at Legacy)

Pay: $14-$16 based on experience

Schedule: 8:00 to 5:00 Monday through Friday

Job Order Number: 86812

Job Description:


Display excellent use of grammar 75% of time is spent on the phone

Contacts patients and guarantors to explain the receipt of financial responsibilities

Assists in the creation of patient financial file

Contacts patients to provide information and support to resolve billing issues

May provide details explanation to patients of charges, payments and adjustments

When patient is unable to pay account in full, may assist patient with establishing payment arrangements that are in compliance with one of the Medi-Lynx payment plan options

Answers patient and facility phone calls professionally and pleasantly

Regularly attends work and arrives on time

Follows HIPAA protocols

Uses Excel to track patient payment plans and applications for financial assistance


Excellent written and verbal communication skills

Proficient in Microsoft Office Suite (Outlook, Word, Excel)

Ability to relate and communicate with all levels of management

Ability to maintain a high degree of professionalism and integrity

Possess strong and effective customer service skills

Display excellent judgement at all times

Consistent attention to detail and follow-up

Must be flexible, a good listener with a high level of patience and a team player

Ability to work in a fast-paced, deadline-oriented environment

Ability to multitask and prioritize workload

Strong organizational and time management skills

Application Process Includes:

  • Drug testing

  • Background check

  • Skills Testing

For immediate consideration, send your resume to

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  1. If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  2. If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

  3. After completing the Online Application if you are new to CornerStone Staffing, come to the Addison office to interview with a recruiter Mon Thu @ 9am:

CornerStone Staffing Addison

5080 Spectrum Drive, Suite #100W

Addison, TX 75001

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