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Portuguese Bilingual Customer Representative

Mansfield, TX 76063 | Temp

Post Date: 02/14/2018 Job ID: 86518 Specialties: Call Center/Customer Serv Pay Rate: $14.40/hour

Do you have excellent customer service experience? Are you bilingual in Portuguese? CornerStone Staffing has partnered with a large electronic company located in Mansfield and has a great opportunity for you! Hurry and apply today!

Daily interviews Monday - Thursday at 9am!

Title: Portuguese Bilingual Customer Service Representative

Location: Mansfield, TX

Pay: $14.40 Per hour

$16.90 - For Portuguese Bilingual Candidates

Schedule: Monday - Friday, 11am - 8pm

Job Description:

  • Sells company products and services via telephone, internet, e-mail, fax, and live chat while establishing relationships with customer in assigned territory

  • Meets specified sales objective and meets outcall objectives

  • Provides price and delivery quotes to customers within customer specified deadlines

  • Determines customer needs and plans based on information given by customer and previous experience

  • Makes suggestions and pursues sales possibilities beyond customer initiated requests.

  • Researches and expedites customer orders.

  • Monitors and ensures delivery date and product quality to meet customer requirements, verifies customer orders are processed correctly.

  • Confirms special handling orders are expedited

  • Closing sales while exhibiting Mouser Values and inputs each order in systems accurately and precisely

  • Achieves specified profit margins; obtains approvals for exceptions

  • Produces a high volume of productive customer contacts and expands product knowledge utilizing all available source

  • Constantly demonstrates a positive attitude toward self and others by interacting effectively and maintains professional manner and positive attitude through verbal and written contacts with external and internal contacts

  • Exhibits strong analytical, problem solving and negotiation skills and always analyzes the impact of decisions before execution

Requirements:

  • Must be Bilingual in Portuguese and Spanish

  • Knowledge of Microsoft Office Applications (Excel, PowerPoint, Word and Outlook)

  • Desire and ability to sell

  • Outgoing and mature personality.Desire, ability and personality to deal directly with customers and vendors and represent Mouser Electronics.

  • Ability to verbalize and express themselves well in a telephone environment.

  • Clear enunciation of English

  • Courteous phone voice and phone hearing

  • For Bilingual: read, write and speak Spanish and English. Skill Evaluation: Spanish 70%

  • Internet savvy and familiar with internet E-Commerce

  • Ability to use our telephone headsets

  • PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microsoft Word, Excel, Outlook and other software.

  • Able to read and understand a terminal/PC screen and printed reports

  • High school diploma

  • Experience in customer service or general office experience

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Grand Prairie/Arlington office to interview with a recruiter Monday - Thursday at 9am:

CornerStone Staffing Grand Prairie/Arlington

2505 N. State Hwy 360, Suite 100

Grand Prairie, TX 75050

(Grey Tower next door to Chicken Express)


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