CornerStone Staffing is partnered with a Patient Advocacy company that is hiring for medical Customer Service Representatives!

Apply for this exciting opportunity with an organization that is committed to managing Patient Health Benefits by offering quality customer support.

Location: Charlotte, NC

Benefits:

• Weekly pay

• Insurance benefits

• Excellent schedule!

Pay: $21-22/hr. (based on experience)

Schedule: 8 hour shift between 8am-8pm Monday- Friday (occasional Saturdays)

Job Summary:

• Responsible for providing customer service by responding to calls regarding inquiries from healthcare benefits members and insurance providers in a remote customer service environment.

• Inquiries include a variety of topics such as medical benefits, eligibility of benefits and medical claim status.

• Accurately respond to phone inquiries and document all inquiries and updates regarding the customer s health benefits.

• Accurately responding to healthcare benefit inquiries while on the phone and document all inquiries and updates regarding the customer s health benefits

Required Job Qualifications:

• Minimum 1 year previous customer service experience

• Answer customer service calls to respond to all benefits inquiries made by patients, vendors, medical insurance companies

• Responding to customer service inquiries regarding healthcare patient accounts

• Maintains a good working relationship and effective customer service communication

Preferred Job Qualifications:

• 1+ years of prior customer service or call center experience in the medical or healthcare industry

• Medical insurance or benefits experience

• Insurance verification experience

• Medical office experience

Education: High School Diploma is required

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job

• If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application

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