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Account Consultant

Irving, TX 75063

Posted: 10/11/2018 Employment Type: Temp Specialties: Administrative/Clerical Job Number: 92119 Pay Rate: $19.00/hour

CornerStone Staffing has partnered with a customer that delivers employee benefit administration solutions such as COBRA/HIPAA, Reimbursement Account and Direct Bill Services to more than 10000 clients.

CornerStone Staffing is currently recruiting for the following position:

Job Title: Account Consultant (2 openings)

Location: North Irving, Texas

Pay: 19.00/hr.

Schedule: Monday to Friday 8am to 5pm

Job Description:

As an Account Consultant, you will be a trusted advisor to your clients, helping them understand and communicate the value-added benefits that customer products provide. Your compassionate approach to learning and problem solving will ensure that key client contacts are knowledgeable, fully engaged, and satisfied with company offerings.

Primary Responsibilities

  • Build and maintain strong working relationships with the client s key operational and strategic decision makers, including the executive buyers.

  • Become and remain an expert in the healthcare industry, including broker networks to improve the effectiveness of our team and the information available to our clients.

  • Serve as the day-to-day client contact to ensure satisfaction by understanding the unique needs of the clients benefits strategy.

  • Partner with the Relationship Manager and internal product and marketing teams to drive and track client product growth and participation.

  • Identify, understand, and escalate client and/or participant issues and partner with cross functional internal teams to implement client and participant experience improvement requests.

Qualifications

  • High School diploma or equivalent

  • At least 2 years of professional client account management experience

  • Excellent communication and interpersonal skills allowing you to interact effectively with clients, sales team members, operations, customer service and other internal departments

  • Strong organizational and time management skills allowing you to manage multiple projects and deadlines

  • Proficiency in Microsoft Office Suite and contact management software applications

  • Knowledge of FSA, HSA, Commuter or other tax-advantaged benefits, payroll, GL and accounting preferred

  • Any industry experience, preferably customer service/administrative experience (good job stability)

  • Willing to commit to contract to hire assignment

  • Strong communication skills, both written and verbally

  • Detail Oriented

  • Sense of Urgency

  • Strong organizational skills

  • Experience with Microsoft Office Suite

  • Experience with Salesforce CRM and Smart Sheets a plus!

  • Experience with project management/account management a major plus!

  • Must type 40 wpm minimum and/or 8,000 ksph Data Entry Alpha with 100% accuracy

Educational Requirements: College degree or a minimum of 2 years related business/industry experience required. Previous account management and health care benefits experience a plus.

Application Process Includes:

  • Drug testing

  • Background check

  • Clerical Testing

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

After completing the Online Application, come to the Las Colinas office to interview with a recruiter Monday - Thursday at 9am:

CornerStone Staffing Las Colinas

5525 N. MacArthur Blvd, #155

Irving, TX 75038.

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