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Auto Collections Agent

Arlington, TX 76018 | Work from home flexibility

Posted: 04/26/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 144649 Pay Rate: $19.00/hour

Job Description

Are you a career Auto Collections professional with a drive to deliver results? We have partnered with a leader in the automotive collections industry and would love to speak to you about this opportunity - APPLY TODAY this role will fill fast!

Job Title: Auto Collections Agents

Pay : $19.00/hr. ($22/hr. once hired on)

Location: Arlington, TX

Schedules will vary based on workload. Must be available to work up to 3 Saturdays a month and 1 Sunday a month.

Job Description: Collect delinquent automotive accounts in a timely, orderly and professional manner while following all standardized collection procedures.

Example Schedule:(Will have two days off each week)

Monday - Friday: 2 shifts = 8:00 a.m.-5:00 p.m. and 2 shifts =12:00 p.m.- 9:00 p.m.
Saturday: 8:00 a.m. to 12:00 p.m. (2 to 3 Saturdays a month)
Sunday: 2:00 p.m. to 8:00 p.m. (One Sunday shift a month)

Opportunity for lots of Overtime!

Once hired permanently

  • GREAT bonus incentives

  • Exceptional benefits including 401K with 6% match and pension plan

  • Paid time off

  • Ability to EARN hybrid/remote status if achieving all KPI's with an excellent attendance record

Essential Duties and Responsibilities:

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g. minimum calls per day, contact percentage, promises/calls ratio and promises kept

  • Place or receive calls in priority order as established by management

  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay

  • Navigate and interpret various screens and relay information to clients accurately and professionally

  • Determine cause of delinquency and best course of action to assist delinquent customer

  • Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, scratch pad entries, etc. in the collection system.

Please read requirements carefully as we are prioritizing those that meet the requirements.


  • MUST have 1+ years of recent collections experience

  • REQUIRED: Good Job Stability

  • Professional communications skills, written and verbal; active listening skills for problem identification and solution.

  • Basic computer and Microsoft Office skills.

  • Strong time management and multitasking skills

  • Self-motivated and strong initiative to succeed

Application Process Includes:

  • Fingerprinting

  • Clerical testing

  • Client interview

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.



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About Arlington, TX

Ready to embark on an exciting career journey in the vibrant Arlington, Texas area? Discover a plethora of job opportunities surrounded by the charm of this thriving region. Arlington, centrally located between Dallas and Fort Worth, offers a blend of urban amenities and small-town warmth. With renowned landmarks such as AT&T Stadium, Globe Life Field, and the vibrant Arlington Highlands shopping district, there's never a shortage of things to explore. From the rich cultural scene at Arlington Museum of Art and Theatre Arlington to savoring the mouth-watering Tex-Mex cuisine, Arlington promises growth opportunities and a unique Texan experience. Check out our latest job listings and take the first step towards an enriching career in this dynamic region!