CornerStone Staffing is actively seeking Collections Specialists for a long-term opportunity with a leading auto finance company in the North Fort Worth area. This is a fantastic chance to "get your foot in the door" with a well-established company that provides exceptional perks and benefits.

Job Title: Auto Collector (Long-Term Temp Assignment)

Location: Fort Worth, TX

Pay: $18.00 - $20.00/hour (based on experience)

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

• Onsite for the first 3-4 weeks during training

• Hybrid schedule available after training

Responsibilities:

• Handle outbound and inbound calls to assist company customers with the following:

• Collect payments on active and terminated accounts via phone pay, quick collect, or letters while delivering outstanding customer service. Balances may include past-due payments, lease-end charges (mileage, wear and tear, property tax), deficiency balances from repossession, or amounts due from total losses.

• Negotiate payment solutions and follow up on pending actions or expired payment arrangements.

• Provide courteous and professional support to both internal and external customers.

• Manage a queue of assigned accounts to ensure timely resolution.

• Perform skip tracing to locate customers and collateral when contact proves difficult. Assign repossession when necessary.

• Collaborate with internal teams and external partners to resolve escalated issues or complaints.

• Offer suggestions for process improvements and contribute to training material development.

• Ensure adherence to corporate standards and compliance regulations.

Requirements:

• High school diploma or GED required; Bachelor s degree preferred.

• 1-2 years of experience in customer service or auto collections.

• Familiarity with the automotive industry is a plus.

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

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