Auto Customer Service/Collections Representative
Winterville, NC 28590 IRVING
Job Description
CornerStone Staffing is hiring for 5+ Call Center Customer Service/Collections Representatives in Winterville, NC!
Do you enjoy helping people and negotiating payments to bring accounts current? Apply Online TODAY!!!
Job Title: Customer Service/Collections Representative
Pay: $15.00 (Increases to $22 once hired on permanently!)
Location: Onsite role in Winterville, NC
Schedules:
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Shifts: Between 7 a.m. - 9 p.m.
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Days Off: Two days off each week
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Weekends: Availability needed for up to 2 Saturdays a month and 1 Sunday per quarter
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Overtime: Mandatory overtime at the end of every month.
Example Schedule: (Will have two days off each week - They will rotate based upon the needs of the business)
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Monday - Friday: 8:00 a.m.-5:00 p.m. (2 shifts) and 12:00 p.m.- 9:00 p.m.(2 shifts)
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Saturday: 8:00 a.m. - 2:00 p.m. (Up to 2 Saturdays a month)
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Sunday: 2:00 p.m. - 8:00 p.m. (one Sunday shift per quarter)
Opportunity for a lot of Overtime at the end of each month!
Once hired permanently
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Monthly bonus incentives
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Exceptional benefits including 401K with 6% match and pension plan
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Paid time off (Vacation, Sick, Personal, Mental Health days)
Job Description: As a Customer Service Collections representative you will play a crucial role in managing delinquent automotive accounts in a timely, orderly, and professional manner while following all standardized collection procedures.
Essential Duties and Responsibilities:
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Place or receive calls in priority order as established by management
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Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
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Navigate and interpret various screens and relay information to clients accurately and professionally
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Document all collection efforts for each assigned account in accordance with established procedures
REQUIREMENTS:
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REQUIRED 1+ years of recent call center experience
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REQUIRED: Good Job Stability
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Basic computer and Microsoft Office skills.
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Strong time management and multitasking skills
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Self-motivated and strong initiative to succeed
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Able to meet performance metrics
To Apply for this Job:
Click the Apply Online button , then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
Please email your resume to irving.resume@cornerstonestaffing.com once you have completed you application and include "NC Collections" in the subject line.
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