Auto Mechanical Claims Reps- Call Center
Richardson, TX 75081
Interested in working for a growing company needing Mechanical Claims Adjustors? If you have been a Mechanic and would love to work in an office environment, helping customers with claims over the phone...THIS IS THE JOB FOR YOU!!! If you have worked at a car dealership or auto repair company and understand the claims and service business, please come see us.
Job Opening: Auto Mechanical Claims Representatives/Call Center
Location: Richardson, TX
Pay Rate: 18.00/hr.
Schedule: Flexible to work 7:30am-7:00pm
Auto Mechanical Claims Representatives will be responsible for retrieving and reviewing maintenance schedules (utilizing manufacturer s resources) to fill out maintenance sheet, requesting any additional information that you may need to make the best possible decision, ordering inspection if required/ discrepancies and assisting other Claim team members with the claims process.
Answer inbound calls from service repair facilities and customers looking for claim guidance and approval.
Retrieve the customer agreements/contracts via our internal system to confirm coverage and accurately apply the contracts contents
Listen and ask questions to clearly understand the reasoning behind the repair order, verify the cost of labor and parts utilizing the specified websites and make a determination regarding the claim request
Once determination is made, you will document the details of the calls in a database system
High School Diploma or equivalent
ASE certification (master-certified eligible) is a plus but not mandatory
Thorough understanding of mechanical automotive repair and documentation procedures
Previous customer service experience; preferably in an auto dealership or auto repair company
Experience using Mitchells, ALLDATA and Edmunds is a plus but not mandatory
Excellent written and verbal communication and interpersonal skills
For immediate consideration, click the Apply Online button at the top of this page, then:
If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.
If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.
After completing the Online Application, visit the Richardson office at 9am, Monday - Thursday, to interview!! Hurry In!
CornerStone Staffing Richardson
2435 North Central Expressway, Suite 140
Richardson, Texas 75080