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Bilingual Call Center Rep

Dallas, TX 75228

Posted: 05/21/2024 Employment Type: DirectHire Specialties: Call Center/Customer Serv Job Number: 145354 Pay Rate: $41600.00/year

Job Description

CornerStone Staffing has partnered with a customer in the architectural business who is in need of Bilingual Customer Service Professional! This is a Direct Hire opening that will start immediately

Job Title: Bilingual Call Center Rep

Location: Dallas, TX

Pay: $19 - $22/hr based on experience

Schedule: Monday - Friday, 10:00AM - 7PM, some Saturdays

Job Description:

  • Answer inbound phone calls averaging 75-100 calls a day during peak season

  • Process inbound sales orders offering help with selection when needed and monitoring orders for errors

  • Answer emails from customers regarding product information

  • Some outbound calling during slow season

Requirements:

  • Friendly, outgoing, customer service oriented salesperson

  • Good written and oral communication skills

  • Able to handle call center averaging 75-150 calls a day during peak season

  • Typing 40-50 wpm, proficient 10 key by touch

  • Basic computer skills - Outlook, Word, Excel

  • JDE knowledge a plus but not required

  • Fence/stair rail/steel product knowledge a plus but not required

  • Bilingual Spanish is required

  • Must have stable work history - no job hoppers

Application Process Includes:

  • Drug testing

  • Background check

For immediate consideration, send your resume to dallas.resume@cornerstonestaffing.com

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