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Bilingual Collections Reps

Fort Worth, TX 76137

Posted: 02/19/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 143200 Pay Rate: $17.00/hour

Job Description

A Top-Rated Auto Finance Company is seeking Retail, Food Service Call Center Candidate!

Start a Career with a Company that will invest in YOU!

Job Title: Account Representative

Duration: Temp to Perm Opportunity

Pay: $14 to $17/hr. Depending on Experience

If Brought on Perm:

  • Sign-On Bonus Opportunity ($1,000)

  • Monthly Bonus Opportunities ranging from $600-$1,000 PER MONTH

  • Overtime

  • Tons of room for growth!! Multiple career paths available in a rapidly growing company

Schedule: Must be Flexible for an 8 hour shift between 10am - 10pm. (10am, 11am, or 1pm start time)

  • Must be flexible to work up to 2 Saturdays a month

Location: Fort Worth, TX 76137 - WILL BE ON SITE

Job Description:

The Account Representative is responsible for the servicing and collection of delinquent auto contracts. You will identify problems contributing to account delinquency and offer solutions to resolve the delinquency through negotiation, payment arrangements, or payment alternatives. You will be working in a fast-paced call center environment, working with both outbound and inbound calls.

  • Proactively pursue assigned delinquent accounts

  • Communicate at a high level via phone, email, and chat

  • Perform follow-ups in a timely manner

  • Document all interactions thoroughly and accurately

  • Perform skip tracing

Job Requirements:

  • High School Diploma/GED

  • At least 1 year of recent experience servicing customers in any capacity - medical/healthcare, retail, food service, call center

  • Willingness to be in a high volume call center environment

  • Excellent communication skills - written and verbal

  • Bilingual in English and Spanish REQUIRED

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - please select the Fort Worth - Clerical branch

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