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Bilingual Consumer Customer Service

Irving, TX 75063

Posted: 11/15/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 141952 Pay Rate: $22.00/hour

Job Description

CornerStone Staffing has partnered with a private resident screening business seeking Multiple candidates with strong Call Center Customer Service experience. Apply now to join a team that is growing quickly and starting ASAP!

Job Title: Bilingual Consumer Customer Service Reps

Location : Irving TX 75063 (On-site)

Pay Rate: $21-$24 (BOE)

Schedule: Monday - Friday, 9:45AM - 6:15PM

Essential Job Functions:

  • Assist external consumers with credit related concerns and inquiries. Explain credit/consumer report content, and Reseller and Credit Reporting Agency (CRA) requirements and processes.

  • Utilize multiple systems and applications

  • Initiate consumer copy and dispute requests within FCRA specified guidelines.

  • May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff, and may assist in other duties as assigned.

  • Maintain Individual Performance relative to inbound call metrics, and quality standards in relation to department goals and objectives.

  • Perform proper security authentication to safeguard all Personal Identifying Information (PII)

  • Good verbal and written communication skills required

Ideal Candidate:

  • Bilingual (Spanish) required

  • Previous Call Center experience preferred

  • Call Center/ Customer Service experience

  • Credit Experience/knowledge preferred

  • Good job stability / NOT a job hopper

To Apply for this Job:

Click the Apply Online button, then:

If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email

Please enter " Consumer " in the subject line of you email along with your resume .

*If you are already registered and active with Cornerstone Staffing please reach out to your Recruiter and they can have you considered.



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