Bilingual Consumer Customer Service
Irving, TX 75063 IRVING
CornerStone Staffing has partnered with a private resident screening business seeking Multiple candidates with strong Call Center Customer Service experience. Apply now to join a team that is growing quickly and starting ASAP!
Job Title: Bilingual Consumer Customer Service Reps
Location : Irving TX 75063 (On-site)
Pay Rate: $21-$24 (BOE)
Schedule: Monday - Friday, 9:45AM - 6:15PM
Essential Job Functions:
Assist external consumers with credit related concerns and inquiries. Explain credit/consumer report content, and Reseller and Credit Reporting Agency (CRA) requirements and processes.
Utilize multiple systems and applications
Initiate consumer copy and dispute requests within FCRA specified guidelines.
May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff, and may assist in other duties as assigned.
Maintain Individual Performance relative to inbound call metrics, and quality standards in relation to department goals and objectives.
Perform proper security authentication to safeguard all Personal Identifying Information (PII)
Good verbal and written communication skills required
Bilingual (Spanish) required
Previous Call Center experience preferred
Call Center/ Customer Service experience
Credit Experience/knowledge preferred
Good job stability / NOT a job hopper
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
After completing the online application, for immediate consideration, you will need to email irving.resume@Cornerstonestaffing.com.
Please enter " Consumer " in the subject line of you email along with your resume .
*If you are already registered and active with Cornerstone Staffing please reach out to your Recruiter and they can have you considered.