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Bilingual Customer Sales Advisor

Irving, TX 75039

Posted: 05/29/2019 Employment Type: TempToFT Specialties: Administrative/Clerical Job Number: 99299 Pay Rate: $15.38/hour

Do you have GREAT SALES EXPERIENCE? Do enjoy the thrill of the chase? Are you looking for a NEW and EXCITING SALES opportunity with a GROWING company in Irving?

I want to speak with YOU!

We are looking for a top-notch Customer Advisor for a LEADING client in the consumer protection products industry!

Job Title: Customer Sales Advisor (Bilingual)

Location: Irving, TX

Pay: $15.38 per hour( $32,000 annually), plus commissions. (Potential to earn up to $3K in monthly commission)

Average Commission for a High Performer is $2,500.00 per month

Average Commission for a Low Performer is $500.00 per month

Hours

  • Training: (Monday to Friday) 8a-5pm and rotating Saturdays

  • After Training: Must be flexible to work ANY 8hr shift Monday- Friday 7a-7pm and rotating Saturdays


Job Description

The Customer Advisor position plays a critical role in delivering the company s promise by answering customers questions related to coverage and eligibility and in generating sales opportunities on behalf of the company. A strong sales background coupled with a customer service orientation is essential.

Job Duties

  • Following established procedures and guidelines answering a wide variety of inbound calls from new and existing customers with the highest degree of courtesy and professionalism

  • Listens attentively to customer needs and concerns; demonstrates empathy while maximizing opportunity to build rapport with the customer.

  • Recognizes and creates potential sales opportunities that support the sales team

  • Consistently meets established call handling and lead generation metrics.

  • Builds and maintains effective internal working relationships and supports team in meeting company goals.

Job Qualifications

  • MUST BE BILINGUAL (ENGLISH/SPANISH)

  • 5 years plus previous sales experience in a warranty or insurance company environment

  • Must be able to demonstrate proper skill handling of customers, claims and payable processes, and the generation of sales opportunities.

  • Superior communication skills and phone presence. Bi-lingual skills, a plus.

  • Strong negotiation and conflict resolution

  • Able to meet Key Performance Goals on a daily, weekly and monthly basis

  • Results oriented, and ability to multi-task and successfully work in a fast-paced, self-directed environment.

  • Ability to work independently and as part of a team.

  • Ability to learn new computer programs and departmental processes.

  • Solid computer skills, and working knowledge of Microsoft Office products, specifically Outlook, Word and Excel. Previous AS400 experience, preferred.

KEY PERFORMANCE INDICATORS

  • Customer Service Performance

  • Sales Generation Performance

  • Metric Ranking (AHT, Hold Time, ASA, Calls/day, Utilization & Occupancy and Customer Satisfaction)

Incentives

  • Medical, Dental, Vision, 401K from day 1 of hire date

  • Great environment and free snacks/drinks in break room!

Application Process Includes

  • Background check

  • In Person Interview with CornerStone

  • Clerical Assessments Completed

  • Drug testing

  • Two professional references verified

WANT THE FASTEST RESPONSE FROM US?

Come to the Las Colinas office to interview with a recruiter Monday through Friday from 9am to 10:30am

Our office is located at:
5525 North MacArthur Ste. 155 Irving, TX 75038

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application .

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