Find Jobs

Bilingual Customer Service Representative

The Woodlands, TX 77380

Posted: 04/07/2025 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 149847 Pay Rate: $21.00/hour

Job Description

CornerStone Staffing is hiring a Bilingual Customer Service Rep with experience in a healthcare environment.

Are you someone looking to advance your career in the healthcare industry? Apply Online Today!

Job Title: Bilingual Customer Service Rep

Location: The Woodlands, TX 77380 *ONSITE*

Pay: $18 - $21 BOE

Schedule: Monday - Friday: 8AM to 5PM

Must have flexibility and commitment as needed to meet client demands and ensure service excellence.

Job Description:

The ideal candidate will have the opportunity to grow in their role by gaining expertise in Electronic Health Records systems, Patient Portal management, and OKTA Migrations, along with other duties as assigned. You'll play a vital role in providing white-glove, high-level customer service. You'll be at the forefront of supporting healthcare professionals and patients by ensuring seamless functionality and accessibility of our EHR/Patient Portal systems.

  • Provide outstanding white-glove service to clients, ensuring their needs are met with professionalism and care.

  • Develop a comprehensive understanding of EHR/Patient Portal functionalities and workflows to effectively assist users.

  • Accurately document incident details and utilize advanced troubleshooting skills to identify solutions and workarounds for technical issues.

  • Stay informed about the latest developments in EHR and Patient Portal technologies to provide the best support possible.

Previous Experience/Requirements

  • Bilingual proficiency in English and Spanish REQUIRED

  • Typing proficiency of 40+ WPM REQUIRED

  • 1-3 year of experience in EHR support within a clinical setting, ideally with direct patient care or pharmacy involvement REQUIRED

  • Experience in EMR/EHR support is advantageous.

  • Demonstrates a strong commitment to continuous learning and adaptability to accommodate operational requirements.

  • The ideal candidate will have the opportunity to grow in their role by gaining expertise in Electronic Health Records systems, Patient Portal management, and OKTA Migrations, along with other duties as assigned.

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office location closest to you .

Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

About The Woodlands, TX

Looking for exciting job opportunities in The Woodlands, Texas area? Discover a wealth of career options that await you in this vibrant region. Located just north of Houston, The Woodlands offers a perfect blend of suburban tranquility and urban sophistication. With a thriving job market, top-rated schools, and an array of outdoor amenities including The Woodlands Waterway, Hughes Landing, and the Cynthia Woods Mitchell Pavilion, this charming community is the ideal place to grow your career. From exploring unique shops and galleries at Market Street to enjoying delicious Texas-style barbecue, there's no shortage of reasons to consider making The Woodlands your home. Dive into our job listings now and set your sights on a bright future in this enchanting region.