Are you fluent in Spanish and passionate about helping people? CornerStone Staffing is hiring a Customer Service Representative in Sunrise, FL! Join a professional team where your bilingual skills make a real impact. If you're customer-focused, tech-savvy, and ready to grow your career in the insurance industry this is your moment. Apply now and make a difference every day.

Customer Service Representative - Bilingual Spanish
Location Sunrise, FL | Onsite

COMPENSATION & SCHEDULE
$18/ hour
8:00 AM 5:30 PM, Monday through Friday
W2, Full-Time

ROLE IMPACT
This position serves as the primary contact for Spanish-speaking clients, ensuring seamless communication between customers, internal teams, and external agents. The successful candidate will resolve service-related concerns efficiently while maintaining high levels of customer satisfaction and compliance with service standards.

KEY RESPONSIBILITIES
Act as a liaison between customers, internal staff, and external clients
Address and resolve customer inquiries to ensure long-term satisfaction
Provide accurate and timely responses to service requests from policyholders and field agents
Offer technical advice and guidance related to service and product issues
Conduct research to complete requests within defined service standards

MINIMUM QUALIFICATIONS
High School Diploma or equivalent
Bilingual in Spanish and English (required)
1+ year of customer service experience, preferably in property and casualty insurance
Proficiency in Microsoft Office Suite

PREFERRED SKILLS
Familiarity with insurance policy servicing
Strong interpersonal and problem-resolution skills
Ability to manage high call volumes effectively

LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy