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Call Center Rep | Whiteville, NC

Whiteville, NC 28472

Posted: 09/08/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 140986 Pay Rate: $15.00/hour

Job Description

CornerStone Staffing is hiring for a nationwide Bank for their Collections department. If have Collections experience and you're looking for a long term career opportunity we would like to meet with you!

Job Title: Call Center Rep

Location: Whiteville, NC

Pay: $15.00/hourly

Schedule: 7:00am - 9:00pm | *8hour shift availability, mandatory OT

Job Description:

  • Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures

  • Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept

  • Place or receive calls in priority order as established by management

  • Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay

  • Navigate and interpret various screens and relay information to clients accurately and professionally

  • Determine cause of delinquency and best course of action to assist delinquent customer

Ideal Candidate:

  • Demonstrated job stability (on resume)

  • Great personality - driven to exceed results

  • Customer Service experience

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

To Apply for this Job: Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 140986

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter

Apply Online

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