Call Center Rep | Whiteville, NC
Whiteville, NC 28472 TEMPE
Job Description
CornerStone Staffing is hiring for a nationwide Bank for their Collections department. If have Collections experience and you're looking for a long term career opportunity we would like to meet with you!
Job Title: Call Center Rep
Location: Whiteville, NC
Pay: $15.00/hourly
Schedule: 7:00am - 9:00pm | *8hour shift availability, mandatory OT
Job Description:
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Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures
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Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept
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Place or receive calls in priority order as established by management
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Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay
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Navigate and interpret various screens and relay information to clients accurately and professionally
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Determine cause of delinquency and best course of action to assist delinquent customer
Ideal Candidate:
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Demonstrated job stability (on resume)
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Great personality - driven to exceed results
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Customer Service experience
On-boarding Requirements:
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High School Diploma or equivalent (GED)
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Criminal Background & Drug Screening
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2 verifiable employment references
To Apply for this Job: Click the Apply Online button, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 140986
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter https://calendly.com/cornerstonestaffingjf/zoom-interview