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Call Center/Customer Serv

Ready to embark on a rewarding career in the fast-paced world of Call Center/Customer Service? Join us and discover a sector brimming with growth opportunities and unique advantages. As customer expectations evolve, this industry thrives on innovation and making a tangible impact on society. Providing excellent service and problem-solving skills will not only bring job satisfaction but also pave the way for a fulfilling career path. Explore our job listings today and take the first step towards a fulfilling career with endless possibilities.

Call Center Representative | Winterville, NC

Winterville, NC 28590

Posted: 04/02/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 144601 Pay Rate: $15.00/hour

Job Description

Job Title: Call Center Representative

Location: Winterville, NC

Pay: $15.00/hourly

Job Summary:

Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties:

  • Collect delinquent accounts promptly and professionally, following standardized procedures

  • Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

  • Negotiate payment arrangements with clients, assessing their ability and willingness to pay

  • Document all collection efforts accurately and professionally in the collection system

  • Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

  • 3 years of Customer Service experience - REQUIRED

  • Call Center experience - highly preferred

  • Bilingual - highly preferred

  • Good communication, decision-making, and time management skills are essential

  • Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

    Please read requirements carefully as we are prioritizing those that meet the requirements.

    To Apply for this Job: Click the Apply Online button, then:
    If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER 144601.
    If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.


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