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Call Center Representative | Winterville, NC

Winterville, NC 28590

Posted: 06/10/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 145833 Pay Rate: $15.00/hour

Job Description

Job Title: Call Center Representative

Location: Winterville, NC

Pay: $15.00/hourly

Schedule Availability: Monday - Sunday | 7:00am - 9:00pm

Job Summary:

Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties:

  • Collect delinquent accounts promptly and professionally, following standardized procedures

  • Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

  • Negotiate payment arrangements with clients, assessing their ability and willingness to pay

  • Document all collection efforts accurately and professionally in the collection system

  • Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

  • 3 years of Customer Service experience - REQUIRED

  • Call Center experience - highly preferred

  • Bilingual - highly preferred

  • Good communication, decision-making, and time management skills are essential

  • Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references

On-boarding Requirements:

  • High School Diploma or equivalent (GED)

  • Criminal Background & Drug Screening

  • 2 verifiable employment references


Please read requirements carefully as we are prioritizing those that meet the requirements.

To Apply for this Job: Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER: 145833 .

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application - then schedule a time with a recruiter LINK TO SCHEDULE: snshqsc.co/yneXRQ

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About Winterville, NC

Ready to jump-start your career in Winterville, North Carolina? Explore our job listings in this vibrant town known for its charming Southern hospitality, beautiful parks like Winterville Recreation Park, and a thriving arts scene with galleries like The Art Factory. Home to the renowned Magnolia Arts Center, local seafood delicacies, and the excitement of nearby Greenville with its ECU Pirates spirit and Dowdy-Ficklen Stadium, Winterville offers a unique blend of opportunities for job seekers. Don't miss out on the chance to be part of this dynamic community – check out our job listings today!