Come join an amazing team! CornerStone Staffing is seeking Call Center Representatives with a great team work ethic and with experience in fast paced environment. Come learn the Collections aspect of the business and gain excellent new skills to add to your resume.

Job Title: Call Center Representatives

Location: Whiteville, NC (fully on-site)

Pay: $15.00/hourly Temp to Hire! Pay increases $22/hr.once hired perm!

Schedule: Monday-Sunday 9am-9pm flexibility to work any day of the week *8 hr. work days

Job Summary:

Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-of.

Job Duties:

• Collect delinquent accounts promptly and professionally, following standardized procedures

• Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

• Negotiate payment arrangements with clients, assessing their ability and willingness to pay

• Document all collection efforts accurately and professionally in the collection system

• Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

• 1 years of Customer Service experience - REQUIRED

• Call Center experience - highly preferred

• Good communication, decision-making, and time management skills are essential

• Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

• High School Diploma or equivalent (GED)

• Criminal Background & Drug Screening

• 2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

Click the Apply Online button at the top of this page, then:

If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the office Frisco Branch .

#ZIP