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Call Center Supervisor

Fort Worth, TX 76109

Posted: 04/11/2024 Employment Type: TempToFT Specialties: Administrative/Clerical Job Number: 143878 Pay Rate: $21.00/hour

Job Description

CornerStone Staffing has partnered with a valued client as they search for their next Call Center Supervisor . As the Call Center Supervisor , you will be responsible for managing the daily production of around 20 procurement analysts and promoting a positive team environment.

If you have past supervisory experience and looking to join a fantastic Medical Corporation in Southwest Fort Worth, APPLY NOW!

Position - Call Center Supervisor

Location: Fort Worth, TX 76109 will be 100% on site

  • MUST BE OK WITH 3 WEEKS OF TRAINING IN DALLAS

Schedule: Monday - Friday, 8am - 5pm

JOB ID: 143878

START DATE: APRIL 4TH, 2024

Pay: $20-$21/hr

Responsibilities of the Call Center Supervisor:

  • Train new employees and/or implement protocols as they change and update other units

  • Direct group of employees in their day-to-day operations

  • In charge of human resource matters directly related to department supervised

  • Responsible for quality of service provided

  • Will be responsible for coaching, counseling, and termination of employees

  • Perform daily, weekly, monthly reviews of various reports, invoices, logs and expenses

Qualifications for the Call Center Supervisor:

  • High School diploma or equivalent - will be verified

  • 2-3 years of experience in a call center environment

  • 2-3 years of Supervisory experience is a MUST

  • Experience supervising a team of 20+ people

  • Proficient in MS Office

Once Hired on Perm -

  • Benefits: Medical, Dental, Vision, HSA, disability, 401k w/ match, PTO, and more!

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job

If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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About Fort Worth, TX

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