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Client Account Services

Coppell, TX 75019

Posted: 11/13/2018 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 92478 Pay Rate: $22.00/hour

Do you have five years of strong client relations and account management experience? If so, we would like to speak with you

Job Title: Client Account Services

Temp to Perm

Location: Coppell, Texas

Pay: $20-22/hr

Schedule: Mon-Fri 8am 5pm

Job Description:

  • Works with internal and external stakeholders in product management, implementation, service, legal team to create a proactive approach to supporting the account

  • Develops and maintains key relationships with client management teams, to include daily communications, facilitating quarterly business reviews, and delivering formal client presentations

  • Acts as escalation resource to assigned clients and client services team; triages issues and resolves where possible or engages appropriate support within resources to resolve them.

  • Conducts recurring status meetings to solicit voice of client feedback regarding performance, new product requirements, and/or strategic projects; formulates business plans to facilitate higher performance and product optimization

Experience and Skill Requirements:

  • College degree or 5 years related industry experience

  • Customer focused-willing to take the extra step needed to satisfy the customer

  • Excellent communication skills (phone, email etc.)- maintain professional attitude

  • Excellent project management and time management skills.

Application Process Includes:

  • Drug testing

  • Background check

  • Clerical testing

WANT THE FASTEST RESPONSE FROM US?

Come to the Las Colinas office to interview with a recruiter Monday - Friday between 9am-11am :

Our office is located at:
5525 North MacArthur Ste. 155 Irving, TX 75038

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If your are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

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