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Collection Agents

Fort Worth, TX 76177

Posted: 06/04/2025 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 150807 Pay Rate: $21.59/hour

Job Description

Ready to bring your customer service skills to a thriving auto industry team? Apply now and take the next step in your career with CornerStone Staffing!


Collections Representative


Location Fort Worth, TX | Onsite


COMPENSATION & SCHEDULE
$20 21/hr BOE
7:00 AM 6:00 PM (8-hour shifts) Mon Sat, rotating Saturdays with weekday off
W2 Assignment
Start Date: July 7th - Will interview on June 10th


ROLE IMPACT
As a Collections Representative, you will help minimize delinquencies by managing inbound and outbound customer communications related to payments and account balances. Your work ensures financial recovery and fosters positive customer experiences, especially for early-stage delinquency accounts in the automotive industry.


KEY RESPONSIBILITIES
Handle inbound and outbound customer service calls regarding live and terminated auto accounts
Collect payments via phone, quick collect, or written communication
Negotiate payment plans and follow up on arrangements and unresolved balances
Perform skip tracing and assign repossession orders when necessary
Collaborate with internal/external teams to resolve escalations and customer complaints


MINIMUM QUALIFICATIONS
HS Diploma or GED required; Bachelor s degree preferred
1 2 years experience in customer service or collections
Strong communication skills (verbal and written)
Agile, adaptable, and team-oriented


CORE TOOLS & SYSTEMS
Phone-based CRM systems
Payment collection platforms
Skip tracing tools
Internal compliance and reporting systems


PREFERRED SKILLS
Automotive industry experience
Bilingual (Spanish/English)
Familiarity with lease-end financial terms


LEGAL NOTICE
By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy

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About Fort Worth, TX

Ready to embark on an exciting career journey in Fort Worth, Texas? Explore our job listings in this vibrant city known as the 'City of Cowboys and Culture.' Fort Worth offers a perfect blend of rich Western heritage and modern amenities, making it an ideal destination for job seekers looking for growth opportunities and a high quality of life. From the iconic Fort Worth Stockyards to the world-renowned Kimbell Art Museum, there is something to enchant everyone here. Indulge in mouthwatering Tex-Mex cuisine, catch a show at the Bass Performance Hall, support the revered Fort Worth Symphony Orchestra, or cheer on the Dallas Cowboys at AT&T Stadium. Come discover why Fort Worth is the perfect place to take the next step in your career and experience its irresistible charm firsthand.