Job Title: Collections Agent (Auto Loan Collections)

Location: Winterville, NC

Pay: $15.00/hourly

Job Summary:

Collect and follow up on delinquent auto loan accounts both in a heavy dialer driven environment with manual efforts as well.

Job Duties:

• Collect delinquent accounts promptly and professionally, following standardized procedures

• Meet performance expectations for collection efforts, including call quotas, contact percentage, and promises kept

• Negotiate payment arrangements with clients, assessing their ability and willingness to pay

• Document all collection efforts accurately and professionally in the collection system

• Communicate regularly with collections supervisor, and ensure thorough work on delinquent accounts according to standardized procedures

Ideal Candidate:

• 3 years of Customer Service experience - REQUIRED

• Call Center experience - highly preferred

• Bilingual - highly preferred

• Good communication, decision-making, and time management skills are essential

• Proficiency in Microsoft applications and ability to work in a team environment

On-boarding Requirements:

• High School Diploma or equivalent (GED)

• Criminal Background & Drug Screening

2 verifiable employment references

Please read requirements carefully as we are prioritizing those that meet the requirements.

To Apply for this Job: Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job - NOTIFY YOUR RECRUITER OF INTEREST IN JOB ORDER 143482.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application- then schedule a time with a recruiter https://calendly.com/cssmadisona/zoom-interview-css

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