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Collections Representative

Arlington, TX 76018

Posted: 06/07/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 145798 Pay Rate: $19.00/hour

Job Description

Join Our Dynamic Team as a Collections Representative in Arlington, TX!

Do you have experience in collections and are looking for a rewarding career with a comprehensive pay package?

If your answer is YES, then don't miss this opportunity apply today!

Job Title: Auto Collections Representative

Start Date: Next Class Starting on July 8th!!

Pay : $19.00/hr. ($22/hr. once hired on)

Location: Arlington, TX


  • Shifts: Between 7 a.m. - 9 p.m.

  • Days Off: Two days off each week

  • Weekends: Availability needed for up to 2 Saturdays a month and 1 Sunday per quarter

  • Overtime: Mandatory overtime at month-end

Example Schedule:

  • Monday - Friday:

    • 8:00 a.m. - 5:00 p.m. (2 shifts)

    • 12:00 p.m. - 9:00 p.m. (2 shifts)

  • Saturday: 8:00 a.m. - 2:00 p.m. (2 to 3 Saturdays a month)

  • Sunday: 2:00 p.m. - 8:00 p.m. (one Sunday shift per quarter)

Opportunity for lots of Overtime!

Benefits Once Hired Permanently

  • MONTHLY bonus incentives

  • Exceptional benefits including 401K with 6% match and pension plan

  • Paid time off

  • Opportunity to earn hybrid/remote status with excellent performance and attendance

Job Description: As an Auto Collections Representative, you will collect delinquent automotive accounts efficiently and professionally, following standardized procedures.

Essential Duties and Responsibilities:

  • Meets performance expectations for collection efforts for assigned accounts based upon individual goals and objectives (e.g., minimum calls per day, contact percentage, promises/call ratio, promises kept).

  • Manages client communications and provides accurate account details and information with a high level of professionalism and integrity, while following all required compliance and quality expectations.

  • Executes calls to assigned accounts in order of the collection system queue priority as established by current calling strategy.

  • Documents all collection efforts for each assigned account in the collection system using appropriate codes and notes in accordance with established procedures.

  • Offers/executes payment assistance and settlement programs for clients based upon written policy guidelines.

  • Ensures that all accounts have been thoroughly worked according to established procedures (including contact attempts, required letters, etc.)

Please read requirements carefully as we are prioritizing those that meet the requirements.


  • 1+ years of recent collections experience

  • REQUIRED: Good Job Stability

  • Professional communication skills (written and verbal) and active listening skills

  • Basic computer and Microsoft Office skills

  • Strong time management and multitasking abilities

  • Self-motivated with a strong initiative to succeed

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application and select the Arlington/Grand Prairie Branch.

Don't miss this opportunity to advance your career with a great team. Apply now and start your journey with us!


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About Arlington, TX

Ready to embark on an exciting career journey in the vibrant Arlington, Texas area? Discover a plethora of job opportunities surrounded by the charm of this thriving region. Arlington, centrally located between Dallas and Fort Worth, offers a blend of urban amenities and small-town warmth. With renowned landmarks such as AT&T Stadium, Globe Life Field, and the vibrant Arlington Highlands shopping district, there's never a shortage of things to explore. From the rich cultural scene at Arlington Museum of Art and Theatre Arlington to savoring the mouth-watering Tex-Mex cuisine, Arlington promises growth opportunities and a unique Texan experience. Check out our latest job listings and take the first step towards an enriching career in this dynamic region!