Collections Specialist
Tempe, AZ 85281 DALLAS
Job Description
CornerStone Staffing is looking for Collections Specialists who thrive in a fast-paced environment and excel in teamwork. If you have experience in collections and enjoy working in a dynamic setting, we have the perfect opportunity for you!
Job Title: Collections Specialist
-
Pay: $19.00/hour
-
Location: Tempe, AZ | Work From Home (WFH) after 2 months of training
-
Schedule: 6:00 AM 10:00 PM (8-hour shift with mandatory OT at the end of the month)
-
Experience: 2 years of Collections experience REQUIRED must be clearly listed on your resume
Job Description:
Responsible for collecting and following up on delinquent auto loan accounts in a high-volume dialer environment while also handling manual collection efforts.
Key Responsibilities:
-
Maintain positive customer relationships while effectively resolving account issues
-
Deliver top-tier customer interactions focused on achieving results
-
Identify, evaluate, and resolve delinquency reasons
-
Negotiate account resolutions and payment arrangements
-
Meet company performance and productivity standards
-
Conduct skip tracing as needed
-
Manage and reduce delinquency for assigned accounts
Ideal Candidate:
-
2+ years of collections experience REQUIRED (Must be listed on resume)
-
Motivated to exceed goals and performance expectations
-
Excited about earning extra income through overtime
Requirements:
-
High School Diploma or GED
-
Successful completion of a criminal background check & drug screening
-
Two verifiable employment references
Onboarding Requirements:
-
High School Diploma or GED
-
Criminal Background & Drug Screening
-
Two verifiable employment references