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Collections Specialist

Tempe, AZ 85281

Posted: 02/03/2025 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 149057 Pay Rate: $19.00/hour

Job Description

CornerStone Staffing is looking for Collections Specialists who thrive in a fast-paced environment and excel in teamwork. If you have experience in collections and enjoy working in a dynamic setting, we have the perfect opportunity for you!

Job Title: Collections Specialist

  • Pay: $19.00/hour

  • Location: Tempe, AZ | Work From Home (WFH) after 2 months of training

  • Schedule: 6:00 AM 10:00 PM (8-hour shift with mandatory OT at the end of the month)

  • Experience: 2 years of Collections experience REQUIRED must be clearly listed on your resume

Job Description:

Responsible for collecting and following up on delinquent auto loan accounts in a high-volume dialer environment while also handling manual collection efforts.

Key Responsibilities:

  • Maintain positive customer relationships while effectively resolving account issues

  • Deliver top-tier customer interactions focused on achieving results

  • Identify, evaluate, and resolve delinquency reasons

  • Negotiate account resolutions and payment arrangements

  • Meet company performance and productivity standards

  • Conduct skip tracing as needed

  • Manage and reduce delinquency for assigned accounts

Ideal Candidate:

  • 2+ years of collections experience REQUIRED (Must be listed on resume)

  • Motivated to exceed goals and performance expectations

  • Excited about earning extra income through overtime

Requirements:

  • High School Diploma or GED

  • Successful completion of a criminal background check & drug screening

  • Two verifiable employment references

Onboarding Requirements:

  • High School Diploma or GED

  • Criminal Background & Drug Screening

  • Two verifiable employment references

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