Are you detail-oriented, tech-savvy, and ready to make an impact in a dynamic environment? CornerStone Staffing has partnered with City of Dallas and is seeking a Computer Operator in Dallas, where you'll play a crucial role in system monitoring, alert management, and operational support.Apply today!

Job Title: Computer Operator
Location: Dallas, TX
Pay Rate: $17.82/hour

Schedule: Night shift Wed - Sunday 12:00 AM 8:30 AM with Monday and Tuesday off

Growth Potential: Exceptional candidate may be moved into a long-term temporary role, contingent upon performance

Key Responsibilities:

• Utilize monitoring tools such as NetScout and VMware to generate alerts, create dashboards, and monitor system health to identify and address issues proactively.

• Document and track follow-up actions, ensuring successful resolution of incidents through effective bridge management.

• Provide vendor escorts for network and server resources during business hours, and accompany them to designated locations in the main building after hours as needed.

• Collaborate with subject matter experts (SMEs) and computer analysts to report system activities or anomalies for accurate and thorough record-keeping.

• Support financial applications by printing accounts payable (A/P) checks on demand.

• Use applications to initiate technical bridges for high-priority incidents, assist analysts in developing standard operating procedures, send email alerts to vendor partners and infrastructure teams, and manage shared operational files online.

• Manage office supplies by restocking items, tracking deliveries, and notifying staff of incoming packages.

• Perform administrative tasks, including electronic filing, answering phone calls, assisting customers, and using encryption applications on multi-function printers to secure documents, print, and fax

• Monitor computer systems, networks, and applications for performance, errors, or alerts requiring immediate attention.

• Ensure the accuracy, clarity, and timeliness of all alerts.

• Respond promptly to alerts, warnings, or emergency situations by initiating appropriate communication workflows.

• Collaborate with city officials and department heads to prioritize and escalate urgent notifications.

• Coordinate with IT teams to troubleshoot issues, install updates, and conduct scheduled maintenance.

• Adhere to city policies, confidentiality requirements, and communication standards.

• Stay updated on changes to alert protocols, systems, and procedures.

Required Skills & Qualifications:

• High school diploma or GED required

• Maintain punctual and consistent attendance as required.

• A background in Computer Science, Information Technology, or a related field is preferred.

• Prior experience in IT operations, communication systems, or a similar role is advantageous.

• Proficiency in computer operations, including system monitoring tools and communication platforms.

• Familiarity with database management, email systems, and alert software.

• Excellent attention to detail and problem-solving abilities.

• Strong written and verbal communication skills.

• Ability to work under pressure and handle multiple tasks simultaneously.

Application Process Includes:

• Skills Testing

• Drug Testing

• Background Check