Consumer Fraud Specialist - Part Time
Fort Worth, TX 76177 NFW
CornerStone Staffing is currently recruiting experienced Consumer Fraud Specialist for a long term contract opportunity with a premier auto finance company in the North Fort Worth area. This is an excellent opportunity to "get your foot in the door" with a reputable company that offers amazing perks and benefits.
Job Title : Fraud Case Control Admin
Pay: $28 per hour
Schedule: Monday through Friday - Up to 30 hours per week
This Case Administrator position will support the Fraud Control processes; specifically opening and assigning cases, developing fraud control reports, monitoring incoming fraud calls, developing fraud training material, and assisting in coordinating meetings, training sessions and workshops.
List of Tasks/Responsibilities:
Support team of investigators who conduct consumer based fraud investigations within NAFTA.
Receive and input case information into Fraud Control Case Management System (CMS) to open and assign fraud cases.
Track CMS cases from open to close by providing weekly case load duration status reports. Coordinate and research CMS cases for reporting purposes as needed.
Coordinate process of sending ID Theft Affidavits to potential victims. Manage intake process for fraud related issues/complaints (group email and phone line).
Assist in the development of a periodic Fraud Control trend report both internally and for external stakeholders
Assist in the development of a Fraud Losses tracking report
Schedule and coordinate meetings, training sessions and workshops. Assist in the development of Fraud Control training material.
Minimum 1 year of related consumer fraud experience.
Proven job stability
Ability to Integrate information from a variety of sources with varied levels of complexity
Ability to Collect data and establish facts and identify trends and variances
Attention to detail
Quick problem solving ability
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