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Contact Center Specialist

Round Rock, TX 75665

Posted: 01/30/2025 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 149014 Pay Rate: $17.50/hour

Job Description

CornerStone Staffing has partnered with a customer that is a Major Hospital in the Round Rock area hiring Contact Center Specialists. If you have 1+ year of call center experience along with stable work history then we want to talk to you!!

CornerStone Staffing is currently recruiting for the following Temp to Hire position:

Job Title: Contact Center Specialist

Location: Round Rock, TX

Pay: $17.50/hr

Schedule: Monday - Friday, 7:00am to 7:00pm (8 hour shifts)

Job Description:

The Contact Center Specialist will be responsible for assisting patients over the phone

  • Scheduling/canceling patient appointments while ensuring patients are aware of COVID-19 precautions

  • Scheduling patients for electronic video appointments

  • Quote pricing for different Doctors

  • Routing requests to doctor s offices with questions from patients

Requirements:

  • Must have 1+ year call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • Must have internet service with modem at home

  • High school diploma or GED required

  • COVID Vaccination is required for this specific job opportunity

Application Process Includes:

  • Skills Testing

  • Drug testing

  • Background check

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About Round Rock, TX

Explore exciting job opportunities in the vibrant Round Rock, Texas area! Nestled in the heart of the Lone Star State, Round Rock offers a perfect blend of cosmopolitan amenities and small-town charm, making it an ideal place for career growth and personal fulfillment. From the iconic Round Rock Premium Outlets to the renowned Dell Diamond stadium, there is no shortage of entertainment options in this bustling city. With its thriving arts scene, delicious Tex-Mex cuisine, and close proximity to the scenic Brushy Creek Regional Trail, Round Rock provides a unique and captivating backdrop for professionals looking to thrive in their careers. Dive into our job listings today and discover the endless possibilities that await you in this dynamic and welcoming community!