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Contact Center Specialist

Temple, TX 76508

Posted: 02/23/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 142898 Pay Rate: $17.00/hour

Job Description

CornerStone Staffing has partnered with a customer that is a Major Hospital that is hiring several Contact Center Specialists. If you have 2+ years of call center experience along with stable work history then we want to talk to you!!

CornerStone Staffing is currently recruiting for the following Contract to Hire position:

Job Title: Contact Center Specialist

Location: Temple, TX

Pay: $17.00/hr

Schedule: Monday - Friday, flexible 8am-5pm

Job Description:

The Contact Center Specialist will be responsible for assisting patients over the phone

  • Scheduling/canceling patient appointments while ensuring patients are aware of COVID-19 precautions

  • Scheduling patients for electronic video appointments

  • Quote pricing for different Doctors

  • Routing requests to doctor s offices with questions from patients

Requirements:

  • Must have 2+ year call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • Must have internet service with modem at home

  • High school diploma or GED required

  • Must get the flu shot prior to starting this role

Application Process Includes:

  • Skills Testing

  • Drug testing

  • Background check

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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