Contact Center Specialist
Temple, TX 76508 DALLAS
Job Description
CornerStone Staffing has partnered with a customer that is a Major Hospital in the DFW area hiring Contact Center Specialists. If you have 1+ year of call center experience along with stable work history then we want to talk to you!! Potential work from home after training.
Job Title: Contact Center Specialist
Location: Temple, TX
Pay: $18/hr
Schedule: Shift 1 : Monday - Sunday, Must be flexible for a 8 hour work shift any day of the week from 6:30 AM - 10:00 PM
Shift 2: Wednesday - Sunday, 2:00pm - 10:30pm
Job Description:
Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems .
Requirements:
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Must have 1+ year call center experience
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Must have a stable work history - no job hoppers
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Healthcare experience is preferred
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Excellent and written communication skills resulting in positive communication
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Extreme attention to detail and the ability to prioritize activities
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Experience with using healthcare web-based applications - ability to work in a paperless environment
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Ability to work collaboratively with others
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High school diploma or GED required
Application Process Includes:
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Skills Testing
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Drug testing
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Background check
To Apply for this Job:
Click the Apply Online button at the top of this page, or below this job description, then:
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If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
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If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.