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Contact Center Specialist

Temple, TX 76508

Posted: 05/23/2024 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 145395 Pay Rate: $18.00/hour

Job Description

CornerStone Staffing has partnered with a customer that is a Major Hospital in the DFW area hiring Contact Center Specialists. If you have 1+ year of call center experience along with stable work history then we want to talk to you!! Potential work from home after training.

Job Title: Contact Center Specialist

Location: Temple, TX

Pay: $18/hr

Schedule: Shift 1 : Monday - Friday, 2:00pm - 10:30pm

Shift 2: Monday - Friday, 10:30pm - 6:30am

Job Description:

Responsible for professionally answering incoming calls and electronic requests from patients, family members and other external parties to register new patients, schedule healthcare appointments, answer questions, handle complaints, and troubleshoot problems .

Requirements:

  • Must have 1+ year call center experience

  • Must have a stable work history - no job hoppers

  • Healthcare experience is preferred

  • Excellent and written communication skills resulting in positive communication

  • Extreme attention to detail and the ability to prioritize activities

  • Experience with using healthcare web-based applications - ability to work in a paperless environment

  • Ability to work collaboratively with others

  • High school diploma or GED required

Application Process Includes:

  • Skills Testing

  • Drug testing

  • Background check

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

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About Temple, TX

Ready to embark on your next career adventure in Temple, Texas? Discover exciting job opportunities in this vibrant central Texas city! Temple boasts a unique blend of small-town charm and big-city amenities, making it an ideal place to grow both personally and professionally. With a thriving arts scene, including the Temple Railroad and Heritage Museum and the Cultural Activities Center, along with delectable Tex-Mex cuisine and picturesque parks like Pepper Creek Trail, Temple offers a well-rounded and enchanting environment for job seekers. Don't miss out on joining this dynamic community - explore our job listings today and take your career to new heights in Temple!