Do you have Call Center Customer Service Experience? We are now hiring Call Center and Chat Agents! The company focuses on providing quality customer service for their environmental - friendly household products.

Apply today to become part of the Team!

Job Title: Customer Care Agent

Location: Coppell, TX (On-Site)

Pay: $18.00 / hour

Schedule:

• Available between 8am -8pm on Monday - Friday, must work 2 Saturday's a month

• Must be able to ALWAYS work 10 hour shifts on the first and last day of the month, even if it falls on a Sunday. Otherwise, you have Sunday's off.

• Flexible for OT due to the business needs and peak season.

Job Details:

Assist Sales Consultants and Customers in a call center environment; communicate via phone, email and chat;provide information regarding products, specials and promotions; light technical support, assisting with navigating throughout the website; update Sales Consultants' and Customers' information in the system, including addresses, billing and orders; answer questions and resolve issues that may arise with shipments or returns; support the needs of the Sales Consultants and Customers.

Requirements:

• 2 years of Call Center experience required

• Bilingual Spanish is a BIG PLUS!

• Experience communicating via phone and email.

• Ability to handle escalation calls and resolve issues.

• Light technical support experience.

• Able to work in a high volume and fast paced environment.

• Strong typing, data entry and computer skills.

• Ability to compose a professional, business email.

Perk of job:

• Great work environment!

• Temp to hire opportunity!

• Opportunity for growth and advancement into other departments!

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email addison.resume@cornerstonestaffing.com to schedule a phone interview with a recruiter. Please attach your resume and put "Customer Care Chat Agent" in the subject line of your email.

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