CornerStone has partnered with a company looking for experienced call center reps to help with incoming calls regarding on line orders/returns for a reputable western wear company in the N orth Fort Worth/Alliance area.

Title : Customer Care Agent

Pay : $20hr BOE

Schedule : 12pm-9pm during the week, 9am-6pm Saturday

**Will work EVERY SATURDAY and have one day off during the week as well as Sunday**

What will you be doing as a Customer Care Rep?

• Supporting requests via incoming calls/faxes/emails regarding orders, order changes, return authorizations, and warranty coverage

• Providing courteous and professional service to internal and external customers

• Ensuring orders are entered accurately, audited, and confirmed in a timely manner

• Having the ability to promote the company s products and services to match specific customers needs

• Resolving a diverse range of issues including general questions and problems involving pricing, product usage and care, product availability, inventory, transportation, and product delivery

• Providing general assistance to callers by directing them to the appropriate person or department

What experience & qualifications are required?

• 2+ years in a Customer Service role

• Experience processing orders, data entry, or heavy phone work. Ability to handle 50-75 calls per day

• Preferably call center experience

• Good job stability
  

Application Process Includes:

• Drug testing

• Background check

To Apply for this Job:

Click the Apply Online button at the top of this page, then:

• If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application.

• Choose Alliance/North Fort Worth on the online application as your office.

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