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Customer Care Representative - MARBLE FALLS

Marble Falls, TX 78654

Posted: 01/09/2023 Employment Type: Temp Specialties: Call Center/Customer Serv Job Number: 137103 Pay Rate: $17.00/hour

Job Description

CornerStone Staffing has partnered with a l eading Propane provider in the USA!

We have IMMEDIATE openings for Customer Service Representative in the Marble Falls, TX area

Please see below how you can APPLY for this great opportunity!

Job Title: Customer Service Representative (Seasonal)

Location: Marble Falls, TX (On-Site)

Pay: $15.00 - $19.00/hr BOE

Schedule: Hours: 8am to 5pm (Monday to Friday), possible OT if needed

Job Description:

This position will answer incoming calls and emails from customers to take orders, answer questions, handle complaints, troubleshoot problems, and provide information.

Duties and Responsibilities

Answer Incoming Calls professionally

Respond to Customer s inquiries

Research required information using available resources

Handle and resolve customer complaints

Provide Customers with Product and Service Information

Enter customer delivery orders for a request for delivery; picked up; equipment issues, etc.

Identify and escalate priority issues

Route calls to appropriate resources

Process New Customers and new contracts

Follow up on all customer calls when necessary

Maintain customer files (electronic and hard copy)

Maintain adequate system knowledge (ARS)

Basic Qualifications (Required):

2+ years of customer service or office-based work

Strong attention to detail & organizational skills

Excellent written and oral communication skills

Strong critical thinking & analytical skills.

Working knowledge of Microsoft Office & general computer skills

Application Process includes:

Background check, professional references verified, a drug screen, and a phone interview.

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, for immediate consideration, you will need to email emilyk@cornerstonestaffing.com to schedule a phone interview with a recruiter and put "CSR-Marble Falls" in the subject line of your email.

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