Customer Care Representative - MARBLE FALLS
Marble Falls, TX 78654 IRVING
CornerStone Staffing has partnered with a l eading Propane provider in the USA!
We have IMMEDIATE openings for Customer Service Representative in the Marble Falls, TX area
Please see below how you can APPLY for this great opportunity!
Job Title: Customer Service Representative (Seasonal)
Location: Marble Falls, TX (On-Site)
Pay: $15.00 - $19.00/hr BOE
Schedule: Hours: 8am to 5pm (Monday to Friday), possible OT if needed
This position will answer incoming calls and emails from customers to take orders, answer questions, handle complaints, troubleshoot problems, and provide information.
Duties and Responsibilities
Answer Incoming Calls professionally
Respond to Customer s inquiries
Research required information using available resources
Handle and resolve customer complaints
Provide Customers with Product and Service Information
Enter customer delivery orders for a request for delivery; picked up; equipment issues, etc.
Identify and escalate priority issues
Route calls to appropriate resources
Process New Customers and new contracts
Follow up on all customer calls when necessary
Maintain customer files (electronic and hard copy)
Maintain adequate system knowledge (ARS)
Basic Qualifications (Required):
2+ years of customer service or office-based work
Strong attention to detail & organizational skills
Excellent written and oral communication skills
Strong critical thinking & analytical skills.
Working knowledge of Microsoft Office & general computer skills
Application Process includes:
Background check, professional references verified, a drug screen, and a phone interview.
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.
After completing the online application, for immediate consideration, you will need to email firstname.lastname@example.org to schedule a phone interview with a recruiter and put "CSR-Marble Falls" in the subject line of your email.