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Customer Care Representative

Denton, TX 76208

Posted: 05/19/2023 Employment Type: DirectHire Specialties: Call Center/Customer Serv Job Number: 139290 Pay Rate: $45760.00/year

Job Description

CornerStone Staffing has teamed up with a fantastic home services company in Denton, TX to seek out a professional Customer Care Representative! If you have 1+ year(s) of call center experience and a desire to grow within a top-rated company, APPLY TODAY!

Job Title: Call Center Supervisor

Pay Rate: $20 - $22/hr. BOE

Duration: DIRECT HIRE! Start out as a permanent employee from day 1!


  • Hours of Operation: 8AM to 7PM

  • Must be available for an 8 hour shift, Monday through Friday, with flexibility to work weekends as needed.

Job Duties:

  • Develop Account Leads on areas that require improvement and re move obstacles for Account Leads

  • Complete weekly one on ones with Account Leads

  • Work with Team Leads to recruit, interview, hire, and onboard new members

  • Give internal and external clients an exceptional customer service experience

  • Attend weekly WIG and leadership meetings

  • Meet with departmental leaders to plan, SWOT, set and meet company/departmental goals

  • Run center as a business. Keep track of expenses, meet hiring needs, ensure there is ample phone coverage, etc.

Job Requirements:

  • High S chool Diploma or Equivalent

  • A desire to grow and work with a team of 10 and under

  • 1+ year(s) of call center and customer service experience

  • Professional communication skills - verbal & written

Why Work for this Company?

  • Work with a top-rated, family-owned company committed to excellence and growth both internally and externally!

  • Excellent benefits, small team environment, plenty of room for growth!

  • Start out as a permanent employee from day 1!

Pre-Screening Includes:

  • Background Check

  • Drug Screening

  • Clerical Testing

  • Interview Process

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

Apply Online

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