Back to Specialties

Find Jobs

Customer Care Representative

Haltom City, TX 76117

Posted: 05/23/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 139345 Pay Rate: $16.00/hour

Job Description

Are you a problem solver? Great Call Center/Customer Service Skills?
CornerStone Staffing is looking for you!

If you are converted to a permanent status, in addition to working for a company with a great culture, you qualify for the below benefits!

  • Medical Insurance

  • $2/hr. raise when brought on perm

  • Retirement Plan (401k)

  • Paid Time-Off

  • BONUS POTENTIAL! Opportunity to make monthly bonuses between $400-$800/month

Position: Customer Care Representative

Location : Haltom City, TX

Pay: $16/hr.


  • Ability to work between 8am 6pm, Monday - Friday

  • Rotating Saturday s (9 AM 5 PM) which you have advanced notice

Job Details

  • Assist customers by providing product and service information, recommending solutions and resolving product related problems through already developed troubleshooting methodologies

  • Answer inbound customer calls and e-mails relating to and not limited to the following:

    • Account questions

    • Shipping inquiries

    • Technical support for all products

  • Responsible for being familiar with all products, how they work and the best way to assist in service resolution for any given customer situation

  • Ensure retention of the customer base by utilizing training and customer service to solve problems

  • Explain and sell the benefits of the replacement parts

  • Responsible for achieving customer service related metrics

  • Provide ongoing feedback for product improvement and job efficiencies

  • Perform other duties as assigned by management


  • High School Diploma or GED

  • 1 year minimum of customer service experience (Call Center experience required)

  • Able to work Saturdays

  • Computer skills - must be able to navigate multiple screens and handle multiple programs at once

To Apply for this Job:

Click the Apply Online button at the top of this page, or below this job description, then:

  • If you are currently registered with CornerStone Staffing, click the I have a username and password and want to log in button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the I need to register button to complete the application and select the Addison Branch.



Apply Online

Send an email reminder to:

Share This Job:

Related Jobs: