Do you have strong Customer Service experience? Do you want to work for a growing company with room for advancement? We want to talk to you!

Job Title: Customer Relations Representative

Pay: $20 - $23/hr DOE

Location: Irving, TX

Schedule: Monday - Friday, 9:30 am and 6:00 PM

Essential Job Functions:

• Assist external consumers with credit related concerns and inquiries. Explain credit/consumer report content, and Reseller and Credit Reporting Agency (CRA) requirements and processes.

• Utilize multiple systems and applications

• Initiate consumer copy and dispute requests within FCRA specified guidelines.

• May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff, and may assist in other duties as assigned.

• Maintain Individual Performance relative to inbound call metrics, and quality standards in relation to department goals and objectives.

• Perform proper security authentication to safeguard all Personal Identifying Information (PII)

• Good verbal and written communication skills required

Requirements:

• Bilingual (Spanish/English)

• Previous Call Center experience

• Credit Experience/knowledge preferred

• Basic MS Office skills

• High School Diploma or GED equivalent required

To Apply for this Job:

Click the Apply Online button, then:

• If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

• If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, email your resume to keshab@cornerstonestaffing.com and enter "Consumer" in the subject line.

*If you are already registered and active with CornerStone Staffing please reach out to your Recruiter and they can have you considered.