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Customer Relations Representative

Irving, TX 75063

Posted: 03/07/2023 Employment Type: TempToFT Specialties: Call Center/Customer Serv Job Number: 137346 Pay Rate: $21.00/hour

Job Description

Do you have strong Customer Service experience? Do you want to work for a growing company with room for advancement? We want to talk to you!

Job Title: Customer Relations Representative

Pay: $20 - $23/hr DOE

Location: Irving, TX

Schedule: Monday - Friday, 9:30 am and 6:00 PM

Essential Job Functions:

  • Assist external consumers with credit related concerns and inquiries. Explain credit/consumer report content, and Reseller and Credit Reporting Agency (CRA) requirements and processes.

  • Utilize multiple systems and applications

  • Initiate consumer copy and dispute requests within FCRA specified guidelines.

  • May respond to customer inquiries by referring them to published materials, secondary sources or more senior staff, and may assist in other duties as assigned.

  • Maintain Individual Performance relative to inbound call metrics, and quality standards in relation to department goals and objectives.

  • Perform proper security authentication to safeguard all Personal Identifying Information (PII)

  • Good verbal and written communication skills required


  • Bilingual (Spanish/English)

  • Previous Call Center experience

  • Credit Experience/knowledge preferred

  • Basic MS Office skills

  • High School Diploma or GED equivalent required

To Apply for this Job:

Click the Apply Online button, then:

  • If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.

  • If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.

After completing the online application, email your resume to and enter "Consumer" in the subject line.

*If you are already registered and active with CornerStone Staffing please reach out to your Recruiter and they can have you considered.

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